I have said it before, but it’s worth saying again – Birchbox’s customer service is second to none. I wasn’t happy with my original box this month, so customer service immediately sent me a replacement box that I was much happier with, no questions asked. Since Birchbox customizes boxes based on your beauty profile and website reviews, it’s important to keep your info up to date, as I have learned and subsequently taken care of. They didn’t have to send me a free box, but they were more than happy to do so.
This month’s theme was “customer appreciation” and after yet another great customer service experience with Birchbox, I can honestly say they do strive to appreciate their customers. Thanks, Birchbox!
Box Type: Beauty products, 5-6 deluxe samples
Why you’ll love it: Top brands, good sized samples of solid products. Their new customization process learns what you like so when you review your boxes on birchbox.com you’ll guarantee more personalized boxes. Plus, you can pick a sample you’d love to see in your box or select a pre-made box instead of leaving it to chance!
How to sign up: Just click here!
I got the curated box this month, check it out:
Pixi by Petra LipLift Max in Honey Sheen ($14 for full-size): I have recently fallen in love with Pixi. It’s such a solid brand at pretty reasonable prices, and best of all it’s at Target! This plumping gloss has aloe, jojoba, and chamomile so it nourishes lips while looking pretty and peachy.
Lord & Berry Glow Strobing Pencil ($10): This travel-sized pencil alone costs the same as the whole box! I love when that happens. Anyway, this highlighting pencil is soft and glowy when applied to the typical highlighting spots (nose, inner eye corners, cupid’s bow, brow bone, etc.), but Chloe Morello, one of my favorite beauty YouTuber’s, uses a soft gold pencil in her water line to brighten her eyes. I tried it with this pencil and it looks amazing! The size of this pencil is pretty big, so it will last a good while.
Arrow Hydrate Soothing Facial Mist ($12 for full-size): Arrow is Birchbox’s house brand, and it’s pretty solid. This complexion-reviving spritz has hyaluronic acid, coconut water, and eucalyptus in it to sooth and moisturize. My skin was a mess after a recent vacation (when will I learn not to just bring random skin samples when I travel??), and I found this spray to be really soothing and healing.
Jurlique Rose Moisture Plus Revitalizing Gel-Lotion ($47 for full-size): Jurlique is a brand that I often overlook and dismiss as being a bit boring, but this gel-lotion is actually really nice and deserves some attention. It’s hydrating, soothing, and protecting for skin, plus it’s got rose, grape seed oil, and green tea. I love gel-creams, and this formula is perfect for layering over serums.
Marula Deep Moisture Hair Mask ($36 for full-size): I absolutely love marula oil! The good stuff is not cheap, but it’s a lot like argan oil in that it’s extremely nourishing to both hair and skin. This conditioning treatment is meant to bring balance to your scalp, strengthen hair, and restore moisture to everything as well. I am all about moisturizing constantly, and this made my hair feel full and soft.
Final Rating: A+
I am really happy with this box, and even happier that Birchbox sent it to me as a replacement for a box I was less happy about. I love everything that was in this one, which goes to show that you really do need to keep your beauty profile up to date, people. They actually do customize the boxes to each individual, so if you’re not receiving products that you’re excited about each month, go rate the products you’ve received and try to be more specific with your beauty preferences. This was the advice I received from customer service after being displeased with my original box, then after making some adjustments this box was spot on. Now that my preferences are updated, I am really excited to see what I will receive next month!
I bought this box, all opinions are my own.
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